diff --git a/logs_collector/collector/templates/collector/ticket.html b/logs_collector/collector/templates/collector/ticket.html
index 0aa68e7..9cc0997 100644
--- a/logs_collector/collector/templates/collector/ticket.html
+++ b/logs_collector/collector/templates/collector/ticket.html
@@ -1,5 +1,6 @@
 {% extends 'collector/base.html' %}
 {% load static %}
+{% load collector_extras %}
 {% block title %}<title>{{ title }}</title>{% endblock title %}
 {% block main %} 
 <div class="container mt-3">
@@ -15,7 +16,9 @@
                   Note:
                 </div>
                 <div class="card-body">
-                  <p class="card-text">{{ ticket.note }}</p>
+                  <div class="card-text">
+                    {{ ticket.note | markdown | safe }}
+                  </div>
                 </div>
             </div>
           {% endif %}
diff --git a/logs_collector/collector/templates/collector/tickets.html b/logs_collector/collector/templates/collector/tickets.html
index 154e734..4e28091 100644
--- a/logs_collector/collector/templates/collector/tickets.html
+++ b/logs_collector/collector/templates/collector/tickets.html
@@ -1,5 +1,6 @@
 {% extends 'collector/base.html' %}
 {% load static %}
+{% load collector_extras %}
 {% block title %}<title>{{ title }}</title>{% endblock title %}
 {% block main %}
 <div class="container mt-3">
@@ -15,20 +16,21 @@
               {% if ticket.note %}
               <div class="accordion-item">
                 <h2 class="accordion-header">
+                  
                   <button 
                     class="accordion-button collapsed"
                     type="button" data-bs-toggle="collapse"
                     data-bs-target="#collapse_{{ ticket.number}}_note"
                     aria-expanded="false"
                     aria-controls="collapse_{{ ticket.number }}"
-                  >Note</button>
+                  ><i class="bi bi-journal-text me-2"></i> Note</button>
                 </h2>
                 <div id="collapse_{{ ticket.number }}_note"
                   class="accordion-collapse collapse"
                   data-bs-parent="#archive_{{ ticket.number }}_note"
                 >
                   <div class="accordion-body">
-                    <p class="mb-1">{{ ticket.note }}</p>
+                    <p class="mb-1">{{ ticket.note |markdown |safe }}</p>
                   </div>
                 </div>
               </div>
@@ -43,7 +45,7 @@
                     data-bs-toggle="collapse"
                     data-bs-target="#collapse_{{ ticket.number }}"
                     aria-expanded="true" aria-controls="collapse_{{ ticket.number }}"
-                  >Logs</button> 
+                  ><i class="bi bi-file-zip me-2"></i> Logs</button> 
                 </h3>
                 <div 
                   id="collapse_{{ ticket.number }}"
diff --git a/logs_collector/collector/templatetags/collector_extras.py b/logs_collector/collector/templatetags/collector_extras.py
index a0268dc..c4e4d77 100644
--- a/logs_collector/collector/templatetags/collector_extras.py
+++ b/logs_collector/collector/templatetags/collector_extras.py
@@ -1,4 +1,7 @@
+import markdown as md
 from django import template
+from django.template.defaultfilters import stringfilter
+
 from collector.models import Platform
 
 
@@ -46,3 +49,9 @@ def clean_filename(filename: str) -> str:
         str: only filename
     """
     return filename.rpartition('/')[-1]
+
+
+@register.filter(name='markdown')
+@stringfilter
+def markdown(value):
+    return md.markdown(value, extensions=['markdown.extensions.fenced_code'])
diff --git a/poetry.lock b/poetry.lock
index d5c3c19..b88c7dc 100644
--- a/poetry.lock
+++ b/poetry.lock
@@ -151,6 +151,21 @@ mccabe = ">=0.7.0,<0.8.0"
 pycodestyle = ">=2.10.0,<2.11.0"
 pyflakes = ">=3.0.0,<3.1.0"
 
+[[package]]
+name = "markdown"
+version = "3.4.4"
+description = "Python implementation of John Gruber's Markdown."
+optional = false
+python-versions = ">=3.7"
+files = [
+    {file = "Markdown-3.4.4-py3-none-any.whl", hash = "sha256:a4c1b65c0957b4bd9e7d86ddc7b3c9868fb9670660f6f99f6d1bca8954d5a941"},
+    {file = "Markdown-3.4.4.tar.gz", hash = "sha256:225c6123522495d4119a90b3a3ba31a1e87a70369e03f14799ea9c0d7183a3d6"},
+]
+
+[package.extras]
+docs = ["mdx-gh-links (>=0.2)", "mkdocs (>=1.0)", "mkdocs-nature (>=0.4)"]
+testing = ["coverage", "pyyaml"]
+
 [[package]]
 name = "mccabe"
 version = "0.7.0"
@@ -253,4 +268,4 @@ files = [
 [metadata]
 lock-version = "2.0"
 python-versions = "^3.10"
-content-hash = "23169e9f6f71a2b23a984051083562a0b5cc0eb95a224bcd6dbef2b3dffe7b7b"
+content-hash = "1fc8f57d5dd1b53de4879607d1c7e7c8d9acafd9cbafe4ff64763766d69a4d51"
diff --git a/pyproject.toml b/pyproject.toml
index f58cacc..7f2ca24 100644
--- a/pyproject.toml
+++ b/pyproject.toml
@@ -15,6 +15,7 @@ django-environ = "^0.10.0"
 django-cleanup = "^8.0.0"
 django-crispy-forms = "^2.0"
 crispy-bootstrap5 = "^0.7"
+markdown = "^3.4.4"
 
 [tool.poetry.group.dev.dependencies]
 flake8 = "^6.0.0"